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How Technology Helped a Letting Agent Avoid a £25,000 Fine

29th July 2024

In a strategic move aimed at avoiding substantial fines, Kevin Hall, Director at Martin & Co Ashford, has successfully integrated advanced technology into his property listings. This innovation not only ensures compliance with stringent regulations but also enhances the rental process for prospective tenants.

Kevin's proactive approach came in response to new regulations mandating room dimensions in property advertisements. Initially apprehensive about the additional workload and costs, Kevin sought a practical solution. "I used to manually measure around 30 properties per month, invest in floor plan software, and spend considerable time preparing each plan," he recalled. "However, this isn't feasible in lettings, where landlords seek efficiency and quick turnovers."

Turning to Made Snappy 360 for their streamlined floor plan services proved transformative. "They provided the easiest way to integrate room dimensions into my business model without disruptions," Kevin explained. "What used to take hours now takes less than 10 minutes, ensuring compliance with Trading Standards while facilitating swift, risk-free property transactions for landlords."

Floor Plan Benefits

While compliance is possible without a floor plan, accurately describing and displaying properties with odd or L-shaped rooms can be challenging. Floor plans provide precise representations of the shape, size, and measurements of properties, ensuring clarity and accuracy.

Virtual Tour Benefits

Virtual tours ensure that Kevin Hall and his team at Martin & Co Ashford are conducting thorough due diligence and are not withholding any information about the property. These 360 tours provide a transparent and detailed view of the properties, demonstrating the agent's commitment to transparency and protecting the interests of both landlords and tenants before the rental process begins.

Passing Costs Onto Landlords

To cover the associated costs, Kevin implemented a £25 fee for landlords of new and re-let properties. "After issuing an email variation to my landlord terms of business, explaining the necessity under National Trading Standards, we simply passed on the cost," Kevin noted. Remarkably, this adjustment met with unanimous approval from landlords. "We have not had one objection," Kevin added, illustrating the pragmatic acceptance of this approach within the industry.

This proactive adaptation underscores the pivotal role of technology in modern real estate practices, where efficiency and compliance are paramount. Kevin Hall's success story at Martin & Co Ashford exemplifies how innovation cannot only mitigate risks but also drive operational excellence and client satisfaction in a competitive market.

Book a free consultation with Made Snappy 360 to see how their services can benefit your agency!

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Verity Collyer

Marketing Manager

Made Snappy 360 is an all-in-one listing solution for estate agents wanting to save time and list properties faster.

www.madesnappy.co.uk/

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